Many small businesses view social media as strictly marketing. It’s also a great medium for customer service. In this article Ana Gotter reviews several tools, including Rignite, Sparkcentral and Social Studio, to monitor what customers are saying and offer them the help they need. You can flag problems that need to be resolved, address customer […]
A Great Tool for Customer Service: Social Media Read More »
Facebook stats: #1 Social media site IN THE WORLD 1.32 Billion+ monthly active users 69% of marketers say Facebook is useful for building a loyal fan base 94% of marketers are already using Facebook to successfully grow their business . . . If you aren’t one of them, why not? Let us help
Why Use Facebook to Market Your Business? Read More »
Twitter is rolling out a new user profile redesign. It’s purpose is to help users show who they really are. In addition to Twitter’s new whiter design and bigger buttons, you will be able to pin one of your tweets to the top of your profile page. The Twitter Web profile will display a larger
News: Twitter Launches New Profile Pages Read More »
Pinterest for Business: A Sales Tool Suzi Berman, creative director of D Media, is excited to present to the Sounding Board Mastermind about using Pinterest for business on Wednesday, November 20, 2013. Susan Abrahamson, principal of SearchCom, Inc. and the group’s founder, invited D Media’s Creative Director Suzi Berman to present this topic to the
Suzi Berman of D Media teaches business owners about Pinterest Read More »